Story perspectives

ACC Reassesses Claims Amid Criticism of Delays

10/28/2025

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Summary

Story summary

Warren Forster, an ACC advocate, criticized the ACC for delaying reviews for long-term claimants who are not work-ready.
Jonathan Simcock, a claimant with chronic pain, was told he was work-ready despite medical advice against it.
Following inquiries, the ACC agreed to reassess Simcock's case and reinstated his payments.
The ACC's acting head said there is a need for dedicated support for long-term claimants and noted an increase in successful recoveries.

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Story summary

Warren Forster, an ACC advocate, criticized the ACC for delaying reviews for long-term claimants who are not work-ready.
Jonathan Simcock, a claimant with chronic pain, was told he was work-ready despite medical advice against it.
Following inquiries, the ACC agreed to reassess Simcock's case and reinstated his payments.
The ACC's acting head said there is a need for dedicated support for long-term claimants and noted an increase in successful recoveries.