Story perspectives
36,000 Patients Face Doctor Access Loss Amid Negotiations
10/28/2025
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Story summary
- More than 36,000 Richmond, Virginia patients could lose in-network doctor access by January 1, 2026 if the agreement fails.
- Joan Foldesi, a Bon Secours Memorial Regional Medical Center patient, received a Humana letter stating her doctors would be out of network.
- Bon Secours Mercy Health says Humana's reimbursement rates are inadequate.
- Humana contends Bon Secours' financial demands could raise healthcare costs.
- Negotiations are ongoing.
