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ACC Faces Backlash Over Record Claim Cancellations, Promises Reassessments

10/29/2025

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Summary

Story summary

The Accident Compensation Corporation (ACC) reports a record number of long-term New Zealand clients had payments stopped, and it changed the management of long-term claims in mid-2024 to provide more dedicated support.
Nearly 8,000 claims were removed in the past year.
ACC says clients are work-ready or no longer injured, contested by Jonathan Simcock, a client.
ACC has agreed to reassess Simcock's case after public inquiries.

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Story summary

The Accident Compensation Corporation (ACC) reports a record number of long-term New Zealand clients had payments stopped, and it changed the management of long-term claims in mid-2024 to provide more dedicated support.
Nearly 8,000 claims were removed in the past year.
ACC says clients are work-ready or no longer injured, contested by Jonathan Simcock, a client.
ACC has agreed to reassess Simcock's case after public inquiries.