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MaineHealth Apologizes for Erroneous Death Notices to 521 Patients

11/4/2025

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Summary

Story summary

MaineHealth apologized to over 500 patients who received death notices due to a computer error.
On October 20, a software malfunction caused 521 living patients to receive death notices meant for deceased individuals, with instructions for their next of kin.
MaineHealth confirmed these patients were not listed as dead in their medical records and their care was unaffected.
MaineHealth resolved the issue and sent apology letters to all impacted patients.

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Story summary

MaineHealth apologized to over 500 patients who received death notices due to a computer error.
On October 20, a software malfunction caused 521 living patients to receive death notices meant for deceased individuals, with instructions for their next of kin.
MaineHealth confirmed these patients were not listed as dead in their medical records and their care was unaffected.
MaineHealth resolved the issue and sent apology letters to all impacted patients.