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Full Breakdown

ICE Plans Call Center to Track Unaccompanied Migrant Children

11/7/2025, 1:39:06 AM

Overview of the Initiative

U.S. Immigration and Customs Enforcement (ICE) is set to establish a National Call Center in Nashville, Tennessee, aimed at tracking unaccompanied migrant children. This initiative is part of a broader immigration enforcement strategy under the Trump administration, which has intensified efforts to locate and potentially deport minors who have crossed the U.S.-Mexico border without a parent or guardian. The call center is expected to handle between 6,000 and 7,000 calls daily, providing a centralized platform for information-sharing between federal authorities and local law enforcement.

Details of the Call Center

According to a contracting document, ICE has expressed an "immediate need" for the call center, which is projected to be operational by June 2026. The facility will utilize "data-enabled technology" to enhance efficiency in tracking unaccompanied children. The choice of Nashville as the location remains unexplained, although it is noted that CoreCivic, a major contractor for ICE, is headquartered there.

Background and Context

This initiative builds on previous policies from the Trump administration, including a "zero-tolerance" approach that led to family separations at the border. Following significant public backlash, Trump signed an executive order in 2018 to end the family separation policy. The current push to locate unaccompanied minors is seen as a continuation of these enforcement tactics, which have faced criticism from various advocacy groups.

Criticism and Opposition

Critics argue that the establishment of the call center will exacerbate fears within immigrant communities and undermine trust in local law enforcement. Michael Lukens, executive director of the Amica Center for Immigrant Rights, stated, "The center will not protect children. It will only serve to make it easier to deport them." Additionally, concerns have been raised about the potential for increased surveillance and the impact on families already navigating a complex immigration system.

Official Statements & Responses

In response to inquiries about the call center, assistant homeland security secretary Tricia McLaughlin labeled some reports as "inaccurate," though specifics were not provided. ICE has not yet commented on the broader implications of the call center or the criticisms it has received.

What's Next

As ICE prepares to launch the call center, it is also offering unaccompanied migrant children a "one-time resettlement support stipend" of $2,500 to encourage voluntary departure from the U.S. This move, alongside the establishment of the call center, signals a renewed focus on immigration enforcement under the Trump administration.

Conflicting Reports & Gaps

While ICE has outlined its plans for the call center, details regarding the specific technologies to be employed and the exact timeline for implementation remain unclear. Additionally, the rationale behind selecting Nashville as the location has not been disclosed, leaving questions about the strategic decision-making process involved.

Verbatim Quotes

  • “The center will not protect children. It will only serve to make it easier to deport them,” — Michael Lukens, Executive Director, Amica Center for Immigrant Rights
  • “Your reporting is inaccurate,” — Tricia McLaughlin, Assistant Homeland Security Secretary