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Story perspectives

Consumer NZ Slams Retailers for Misleading Practices

11/11/2025

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Summary

Story summary

Consumer NZ says Harvey Norman and Barkers use practices that mislead consumers in New Zealand.
Harvey Norman's frequent promotional pricing lacks genuine sales.
Barkers' return policies may be misleading.
HelloFresh is criticized for making it hard to unsubscribe, an experience likened to an escape room.
Consumer NZ backs amendments to the Fair Trading Act to curb manipulative web design.

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Story summary

Consumer NZ says Harvey Norman and Barkers use practices that mislead consumers in New Zealand.
Harvey Norman's frequent promotional pricing lacks genuine sales.
Barkers' return policies may be misleading.
HelloFresh is criticized for making it hard to unsubscribe, an experience likened to an escape room.
Consumer NZ backs amendments to the Fair Trading Act to curb manipulative web design.