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Goodyear Woman Wins StubHub Refund After Eight-Month Battle

11/13/2025

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Summary

Story summary

Cathy Hozian of Goodyear, Arizona, received a StubHub refund for about $230 after an eight-month dispute over tickets to a canceled Lewis Black show.
StubHub initially denied the refund after the show was postponed the day before.
Hozian received confirmation from Lewis Black's team that the show was canceled.
On Your Side helped Hozian obtain a refund and a voucher for a future show after StubHub updated the event status.

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Story summary

Cathy Hozian of Goodyear, Arizona, received a StubHub refund for about $230 after an eight-month dispute over tickets to a canceled Lewis Black show.
StubHub initially denied the refund after the show was postponed the day before.
Hozian received confirmation from Lewis Black's team that the show was canceled.
On Your Side helped Hozian obtain a refund and a voucher for a future show after StubHub updated the event status.