Full Breakdown
Microsoft Faces Challenges with Windows 10 Extended Security Updates
11/19/2025, 1:45:29 AM
Overview of the Extended Security Update Issue
Microsoft recently released its first Extended Security Update (ESU) for Windows 10, identified as KB5068781. However, the company has confirmed that this update may fail to install on certain devices running Windows 10 22H2 that are enrolled in the ESU program. Specifically, users may encounter error code 0x800f0922, which indicates a failure in the installation process. This issue primarily affects systems activated through Windows subscription activation in the Microsoft 365 admin center.
Background on the ESU Program
The ESU program was introduced by Microsoft to provide continued security updates for Windows 10 after the end of its mainstream support. This paid program allows customers to maintain security for their devices, with costs starting at $61 per device for the first year and doubling in subsequent years. Despite its introduction over a year ago, the program has faced significant challenges, including issues with the enrollment wizard and installation errors for commercial customers.
Key Updates and Fixes
In response to the installation issues, Microsoft has released an additional out-of-band update, KB5071959, aimed at resolving problems with the ESU enrollment wizard. This update is intended to ensure that devices can successfully enroll in the ESU program and continue receiving necessary security patches. Furthermore, Microsoft has introduced KB5072653, referred to as the "Extended Security Updates (ESU) Licensing Preparation Package for Windows 10." This package must be installed prior to the November 11 security update, although Microsoft has not clarified its specific function.
Criticism and Opposition
The rollout of the ESU program has drawn criticism from IT leaders and administrators who have expressed frustration over the initial problems encountered. Many have noted that the transition to a paid update system, especially with the added complications of installation errors, has been disappointing. The high costs associated with maintaining security updates for Windows 10, combined with the challenges faced during the enrollment process, have led to dissatisfaction among users.
Official Statements and Responses
Microsoft has acknowledged the issues surrounding the KB5068781 update, stating that the problem is under investigation and that further information will be provided once a resolution is available. The company has emphasized its commitment to ensuring that devices enrolled in the ESU program can receive the necessary security updates.
Conflicting Reports and Gaps
While Microsoft has not disclosed the number of devices affected by these issues or the total enrollment in the ESU program, it is evident that the transition has not been smooth. Reports indicate that Windows 11 has struggled to gain market share, with Windows 10 still accounting for over 40 percent of the Windows desktop market by the end of its free support period.
What's Next for Windows 10 Users?
As Microsoft continues to address the installation issues and improve the ESU program, users are encouraged to monitor updates from the company. The resolution of these problems is critical for maintaining the security of devices still reliant on Windows 10, particularly as the operating system remains prevalent in the market.
Verbatim Quotes
- “The failure appears on systems activated through Windows subscription activation in the Microsoft 365 admin center, where the process stops with the CBS_E_INSTALLERS_FAILED message.” — Microsoft
- “Still, the ESU program will keep those devices secure for some time yet, and we're sure it will function as intended for everyone at some point.” — The Register
