Story perspectives

Dell and HP Disable HEVC Support on Business Laptops

11/21/2025

Summary

Story summary

Dell and HP have disabled HEVC hardware decoding on certain business laptops, preventing browsers from playing HEVC/H.265 content despite processors that support it.
HP notes the limitation in product data sheets, while Dell offers limited support-page details.
Newer laptops experience slow video loading and degraded application performance, while older hardware does not.
The situation highlights a lack of transparency from Dell and HP regarding HEVC support.

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Story summary

Dell and HP have disabled HEVC hardware decoding on certain business laptops, preventing browsers from playing HEVC/H.265 content despite processors that support it.
HP notes the limitation in product data sheets, while Dell offers limited support-page details.
Newer laptops experience slow video loading and degraded application performance, while older hardware does not.
The situation highlights a lack of transparency from Dell and HP regarding HEVC support.