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Trump Mobile User's SIM Delay Sparks Personal Care Debate

11/21/2025

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Summary

Story summary

A Trump Mobile user faced a delay in receiving a SIM card after signup, causing frustration.
The user raised concerns about personal-information handling and noted customer service felt more personal than with larger providers.
After about two weeks, the SIM shipped via FedEx, the user received a refund for the initial payment, and the follow-up from customer care improved the overall experience.

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Story summary

A Trump Mobile user faced a delay in receiving a SIM card after signup, causing frustration.
The user raised concerns about personal-information handling and noted customer service felt more personal than with larger providers.
After about two weeks, the SIM shipped via FedEx, the user received a refund for the initial payment, and the follow-up from customer care improved the overall experience.