Story perspectives

Fraud Victims Feel Abandoned as Prosecutions Plummet

11/22/2025

Summary

Story summary

Charities warn that victims of fraud are inadequately supported by the criminal justice system in England and Wales.
Despite 1.2 million recorded fraud cases in the past year, fewer than 13,000 resulted in prosecution.
Wayne Stevens of Victim Support says victims feel dismissed when reporting fraud and calls for better public awareness campaigns and collaboration between banks and social media.
Joan Holdaway, an 85-year-old, lost £1,000 to a scam but received help from the Victim Care and Advice Service to get reimbursed.
The Home Office plans to release a new fraud strategy in the coming year.

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Story summary

Charities warn that victims of fraud are inadequately supported by the criminal justice system in England and Wales.
Despite 1.2 million recorded fraud cases in the past year, fewer than 13,000 resulted in prosecution.
Wayne Stevens of Victim Support says victims feel dismissed when reporting fraud and calls for better public awareness campaigns and collaboration between banks and social media.
Joan Holdaway, an 85-year-old, lost £1,000 to a scam but received help from the Victim Care and Advice Service to get reimbursed.
The Home Office plans to release a new fraud strategy in the coming year.