Story perspectives

Ontario ER Waits Soar: New Tech and Funding Initiatives

11/22/2025

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Summary

Story summary

Dr. Justin Hall, chief of emergency medicine at Sunnybrook Health Sciences Centre, reports ER waits averaging over eight hours in 2024.
Sunnybrook launched a pilot using DAX Copilot to streamline patient interactions and let doctors focus on care.
Private donations funded an extra overnight doctor, which reduced ER wait times by about 30 minutes.
Ontario Health Minister Sylvia Jones cited record investments, including $44 million to improve ER wait times.

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Story summary

Dr. Justin Hall, chief of emergency medicine at Sunnybrook Health Sciences Centre, reports ER waits averaging over eight hours in 2024.
Sunnybrook launched a pilot using DAX Copilot to streamline patient interactions and let doctors focus on care.
Private donations funded an extra overnight doctor, which reduced ER wait times by about 30 minutes.
Ontario Health Minister Sylvia Jones cited record investments, including $44 million to improve ER wait times.