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Amazon Starts $2.5 Billion Refunds for Prime Members

11/23/2025

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Summary

Story summary

Amazon.com, Inc. has begun issuing refunds to Prime members in a $2.5 billion settlement with Federal Trade Commission (FTC) over alleged misleading enrollments.
Refunds began November 12, 2025, and eligible customers can receive up to $51.
To qualify, customers must have signed up between June 23, 2019, and June 23, 2025 through specific enrollment flows.
Payments are issued via email.
The FTC warns against scams related to these refunds.

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Story summary

Amazon.com, Inc. has begun issuing refunds to Prime members in a $2.5 billion settlement with Federal Trade Commission (FTC) over alleged misleading enrollments.
Refunds began November 12, 2025, and eligible customers can receive up to $51.
To qualify, customers must have signed up between June 23, 2019, and June 23, 2025 through specific enrollment flows.
Payments are issued via email.
The FTC warns against scams related to these refunds.