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Google Denies Gmail Policy Change Amid AI Training Claims

11/24/2025

28 5 Full Breakdown

Summary

Story summary

Google spokesperson Jenny Thomson says claims that Google changed its policy on Gmail messages and AI training are misleading.
Thomson emphasizes that Gmail's smart features have existed for years and user settings have not changed.
She notes users can independently manage smart feature settings across Google products.
Google says enabling these features allows personalized experiences, but email content is not used to train its Gemini AI model.

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Story summary

Google spokesperson Jenny Thomson says claims that Google changed its policy on Gmail messages and AI training are misleading.
Thomson emphasizes that Gmail's smart features have existed for years and user settings have not changed.
She notes users can independently manage smart feature settings across Google products.
Google says enabling these features allows personalized experiences, but email content is not used to train its Gemini AI model.