Story perspectives
OpenAI Unveils 'Shopping Research' Tool for Holiday Shoppers
11/25/2025
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Story summary
- OpenAI launched a feature, 'shopping research', in ChatGPT to assist holiday shoppers.
- The tool generates personalized buyer's guides by clarifying questions and pulling data from reliable sources.
- It is available to all users with nearly unlimited access during the holiday season.
- OpenAI warns the tool may misstate product details and urges users to verify with merchant sites.
- The feature is part of OpenAI's broader push into e-commerce, following Instant Checkout.
