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Rockport Residents Face Water Boil Notice Ahead of Thanksgiving

11/25/2025, 12:32:05 PM

Mandatory Water Boil Notice Issued

In Rockport, Texas, a mandatory water boil notice was issued just days before Thanksgiving, causing significant concern among residents and local businesses. The notice followed a lightning strike that damaged the city's water infrastructure, specifically affecting the Rockport Service Center water tower. This incident resulted in a drop in water pressure, prompting the city to advise residents to boil their water before consumption.

Impact on Residents and Businesses

Residents expressed frustration over the lack of communication regarding the boil water notice. Chris Wren, a visitor from Colorado, reported that his family lost water service on Saturday but continued to use the water once it was restored, unaware of the boil notice. Wren stated, "I'm just kind of disappointed that I'm just now finding out that there's a water boil after using water all morning." His experience highlights the communication gaps that have left residents uninformed during a critical time.

Local businesses are also feeling the strain. Michael De La Garza, manager of Mac's Pit Barbecue and Catering, described the challenges posed by the notice during the busy holiday period. He had to instruct his employees to stop serving drinks and rush to a local store for water and ice. De La Garza noted, "With no notice, it's a huge inconvenience," emphasizing that the situation could deter customers from dining out during the holiday rush.

Official Statements and Responses

The city of Rockport acknowledged the communication issues and has encouraged residents to sign up for the Reverse Alert system, which replaced the previous Code Red system in September. The city aims to improve emergency notifications to prevent similar situations in the future. Water samples have been sent for testing, and the results will determine when the boil water notice can be lifted.

Criticism of Communication Efforts

Critics have pointed out that the transition to the Reverse Alert system may have contributed to the confusion surrounding the boil water notice. Residents like Wren have voiced concerns about the effectiveness of the new system, questioning whether it adequately informs the community during emergencies.

What's Next

As the city awaits the results of the water testing, residents and businesses remain on edge, hoping for a swift resolution to the boil water notice. The incident underscores the importance of effective communication in emergency situations, particularly during significant events like Thanksgiving.