Story perspectives
Retail Giants Embrace AI: Boosting Sales and Shopping Experience
11/27/2025
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Story summary
- Target Corporation, Walmart Inc., and Ralph Lauren Corporation have introduced chatbots to help customers find products and complete purchases.
- AI is expected to play a significant role in the projected $253 billion in U.S. online sales.
- AI traffic to retail sites surged 830% year over year in November.
- Shoppers using AI services are 30% more likely to buy.
- Retailers are adapting marketing strategies to boost visibility on AI platforms.
