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OpenTable Introduces AI Tags Amid Privacy Concerns

11/27/2025

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Summary

Story summary

OpenTable is implementing AI-assisted tags that use point-of-sale data from POS systems to track diner habits and generate guest insights.
Food blogger Kat Menter highlighted the system.
OpenTable claims the AI does not process personal data.
Diners can manage privacy settings, including opting out of data sharing.
The initiative aims to enhance restaurant service but raises concerns about data tracking and privacy.

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Story summary

OpenTable is implementing AI-assisted tags that use point-of-sale data from POS systems to track diner habits and generate guest insights.
Food blogger Kat Menter highlighted the system.
OpenTable claims the AI does not process personal data.
Diners can manage privacy settings, including opting out of data sharing.
The initiative aims to enhance restaurant service but raises concerns about data tracking and privacy.