Story perspectives
European CRM Rivals Surge as Salesforce Faces Challenges
11/28/2025
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Story summary
- European CRM rivals challenge Salesforce as SAP expands beyond ERP to offer an option for large organizations.
- Efficy accelerates growth by acquiring firms, aiming to become European CRM Champion with adaptability and data sovereignty.
- Brevo, a French unicorn, integrates marketing and sales for small and medium-sized enterprises.
- Salesforce's rigid structure and privacy concerns under US law spur demand for European alternatives like Attio, serving startups and tech firms seeking agility.
