Story perspectives
Americans Delay Upgrades, Risking Productivity and Economy
11/29/2025
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Story summary
- Americans are keeping smartphones and devices longer, with average usage rising from 22 months in 2016 to 29 months now.
- Outdated technology causes lost productivity and inefficiency.
- This trend risks the economy, as slower networks and higher repair costs affect individuals and businesses.
- Corporations hesitate to upgrade due to rapid change and lengthy vetting, contributing to billions in lost output for small businesses.
