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Dealership Replaces Engine After $38,000 Estimate Dispute

12/2/2025

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Summary

Story summary

An Audi owner, Nickko, says a routine service led to a $38,000 engine-replacement estimate after overheating and 40 miles.
The dealership initially reassured him a hose leak but later found the head gasket ruptured.
Nickko disputed the mileage claim, stating he drove 12 miles before dropping off the car.
After escalating the issue and consulting a lawyer, the dealership agreed to replace the engine.

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Story summary

An Audi owner, Nickko, says a routine service led to a $38,000 engine-replacement estimate after overheating and 40 miles.
The dealership initially reassured him a hose leak but later found the head gasket ruptured.
Nickko disputed the mileage claim, stating he drove 12 miles before dropping off the car.
After escalating the issue and consulting a lawyer, the dealership agreed to replace the engine.