Full Breakdown
Quebec Introduces Legislation to Combat Ticket Scalping and Subscription Practices
12/3/2025, 7:03:46 PM
Overview of the Legislation
Quebec's government has proposed a new bill aimed at addressing ticket scalping and enhancing consumer protections regarding subscription renewals. Justice Minister Simon Jolin-Barrette introduced the legislation on Tuesday, which seeks to amend key sections of the province’s Consumer Protection Act (CPA). The bill is designed to ensure greater transparency in ticket sales and subscription services, responding to concerns from consumers and advocacy groups.
Key Provisions of the Bill
The proposed legislation mandates that ticket resale platforms clearly identify themselves as resale sites and inform consumers that tickets may be available for lower prices through official sellers. Jolin-Barrette emphasized the need for these changes, stating, "Neither the Quebec entertainment industry nor Quebec artists see any of the profits made by resellers."
Resale platforms will be required to disclose specific details about tickets, including the exact seat and the name of the previous owner. Additionally, resale prices cannot exceed the original price set by the official seller unless authorized by the event's producer. The bill also prohibits charging fees for transferring tickets between individuals and requires immediate notification to consumers in the event of cancellations or changes.
Subscription Renewal Regulations
In addition to ticket sales, the bill addresses subscription practices. Merchants must notify customers of any price increases at least two days and no more than ten days before the end of a promotional period. The legislation aims to simplify the process of unsubscribing from services, ensuring it is as straightforward as subscribing.
Telecommunication and cable companies will also face stricter advertising requirements, needing to display all non-monthly fees alongside promotional prices in a clear and prominent manner. Furthermore, companies will be prohibited from including clauses that restrict customers from posting honest reviews.
Enforcement and Penalties
The new regulations will be enforced with significant penalties for violations. Individuals could face fines of $750, while companies may incur fines of $1,500 per violation related to subscription practices. Serious or repeated violations concerning ticket resales could result in fines up to $175,000.
Criticism and Opposition
Consumer advocacy groups, such as Option consommateurs, have welcomed the proposed changes, highlighting the need for increased transparency in ticket sales. Sara Eve Levac, a lawyer with the organization, stated, “There should be more transparency so people know exactly what kind of tickets they’re buying.” However, some critics argue that the effectiveness of the bill will depend on its enforcement and the willingness of companies to comply with the new regulations.
What's Next
The bill is expected to come into force three months after receiving royal assent. As the legislation progresses, stakeholders in the entertainment and subscription industries will be closely monitoring its implications for business practices in Quebec.
