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Story summary
- Forty-seven percent of Americans use AI tools for holiday shopping, according to Visa Inc.
- Common uses include finding gift ideas, conducting product research, and making purchases when prices drop.
- Despite adoption, shoppers prefer human interaction for customer service and want clarity on data use.
- Retailers like Amazon and Walmart have introduced AI chatbots to enhance online shopping.
- Google has launched features allowing users to check product availability at local stores.
