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Kerrville Flooding: Release of Disturbing 911 Calls

12/5/2025, 5:42:24 PM

Overview of the Catastrophic Flooding Event

On July 4, 2025, catastrophic flooding struck Kerrville, Texas, and surrounding areas in the Hill Country, resulting in the deaths of at least 136 individuals, including 25 girls and two counselors from Camp Mystic. The Guadalupe River rose to 30 feet after an unprecedented four months’ worth of rain fell within a few hours, devastating homes and recreational areas. In response to Freedom of Information Act requests from multiple media outlets, the Kerrville Police Department announced the release of unredacted 911 calls made during the disaster.

Emergency Response and Community Impact

Kerrville Police Chief Chris McCall stated that the department received 435 calls over a six-hour period starting at 2:52 a.m. on July 4, with over 100 calls coming in between 4 a.m. and 5 a.m. Due to the overwhelming volume of calls, only two dispatchers were on duty, leading to a challenging situation where some callers could not be assisted before the line was disconnected. The chief praised the telecommunications operators for their perseverance under pressure, while also acknowledging the emotional toll the release of the calls may have on families affected by the tragedy.

Legal and Legislative Responses

In the aftermath of the flooding, families of more than a dozen victims filed lawsuits against Camp Mystic, alleging negligence. In September 2025, Texas lawmakers enacted new camp safety laws aimed at improving disaster preparedness and emergency response protocols. The owners of Camp Mystic have indicated plans to exceed these new safety requirements when the camp reopens next summer.

Official Statements and Community Support

The Kerrville Police Department emphasized the importance of community support during this difficult time, stating, “We are grateful for their assistance,” referring to the collaboration with the Texas Attorney General’s Office in ensuring legal compliance for the release of the calls. The department also encouraged those affected to seek support, highlighting that all police department members participated in peer support meetings.

Criticism and Opposition

The local emergency response to the flooding has faced scrutiny from the community, with allegations that officials were unprepared for the severity of the weather event. This criticism underscores the need for improved disaster preparedness measures in the region.

Verbatim Quotes

  • “Some callers did not survive. We ask that you keep them and their family members, loved ones and friends in your thoughts and prayers,” — Chris McCall, Kerrville Police Chief
  • “The recordings, which contain potentially distressing content, are being released directly to the requesting media outlets.” — Kerrville Police Department Statement

Conclusion

The release of the 911 calls from the Kerrville flooding serves as a stark reminder of the tragedy that unfolded on July 4, 2025. As the community continues to grieve and recover, the focus remains on improving safety measures and providing support for those affected by the disaster.