Story perspectives
Flight Chaos: Cyber Attacks Spark Cancellations and Compensation
12/6/2025
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Story summary
- Cyber-attacks and IT outages have caused flight cancellations and delays at multiple airports.
- Under UK law, passengers may receive refunds or be offered alternative flights if disrupted.
- Airlines must provide meals and accommodation when needed.
- Compensation may apply depending on the cancellation circumstances, with amounts varying by flight distance.
- For cancellations with less than two weeks' notice, passengers may claim up to £520 per person.
