Story perspectives

New Phone Scam Targets Buyers: Protect Yourself Now!

12/7/2025

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Summary

Story summary

A new phone return scam targets customers after purchase, with scammers tracking buys and calling about receiving a refurbished phone by mistake.
They pressure victims to use a fake prepaid label and reroute the shipment to another address.
In Florida, a victim saved themselves by contacting United Parcel Service (UPS) and Spectrum immediately.
To protect against the scam, verify return requests, ignore unsolicited labels, and secure shipping accounts with passwords.

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Story summary

A new phone return scam targets customers after purchase, with scammers tracking buys and calling about receiving a refurbished phone by mistake.
They pressure victims to use a fake prepaid label and reroute the shipment to another address.
In Florida, a victim saved themselves by contacting United Parcel Service (UPS) and Spectrum immediately.
To protect against the scam, verify return requests, ignore unsolicited labels, and secure shipping accounts with passwords.