Story perspectives

Disney Faces Lawsuit Over Controversial Disability Access Changes

12/8/2025

Summary

Story summary

Disney faces a federal lawsuit and a shareholder proposal over changes to its Disability Access Service program.
Critics say the program now serves mainly those with developmental disabilities and requires a video interview.
Some disabled individuals, including Shannon Bonadurer and her son, have been denied passes.
A shareholder proposal seeks an independent review of the changes.
Disney plans to block the proposal and attributes attendance declines to hurricanes.

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Story summary

Disney faces a federal lawsuit and a shareholder proposal over changes to its Disability Access Service program.
Critics say the program now serves mainly those with developmental disabilities and requires a video interview.
Some disabled individuals, including Shannon Bonadurer and her son, have been denied passes.
A shareholder proposal seeks an independent review of the changes.
Disney plans to block the proposal and attributes attendance declines to hurricanes.