Drooid Logo
Back to story perspectives

Full Breakdown

Tesla Ranks Last in Used Car Reliability Survey

12/10/2025, 1:42:33 AM

Overview of the Reliability Rankings

Consumer Reports has released its latest used-car reliability leaderboard, ranking 26 popular car brands based on owner-reported issues. The survey, which included data from over 140,000 vehicles from the 2016 to 2021 model years, found that Tesla ranked last with a score of 31 out of 100, trailing behind Jeep, which also received low marks. In contrast, Lexus topped the list with a score of 77, followed by Toyota at 73 and Mazda at 58.

Methodology of the Survey

The reliability scores were calculated by averaging the overall reliability ratings from the six model years evaluated. Consumer Reports focused on 20 potential trouble areas, including powertrain, build quality, electrical systems, and more. Major repairs, such as those involving the transmission and electric vehicle (EV) batteries, were weighted more heavily than minor issues, like loose trim. This approach aims to provide a comprehensive view of the reliability of each brand.

Key Findings on Tesla's Reliability

Tesla's low ranking raises questions about the reliability of its vehicles, particularly given the brand's reputation for innovation and advanced technology. Despite having fewer moving parts compared to traditional vehicles, Tesla owners reported a high number of issues. The survey highlighted various problem areas, including electric motor malfunctions and EV battery issues, which are critical for electric vehicles.

Official Statements & Responses

Steven Elek, the program leader of auto data analytics at Consumer Reports, noted that the survey provides valuable insights for used-car buyers. He emphasized the importance of considering reliability over a longer period, stating, “Taking this longer view, looking at reliability over five to 10 years, gives a clear picture of what used-car buyers can expect.” While acknowledging the limitations of relying on owner-reported issues, he suggested that the data is still useful for potential buyers.

Criticism & Opposition

Some critics argue that owner-reported surveys can introduce inconsistencies, as individual experiences may vary widely. This perspective raises concerns about the accuracy of the rankings and whether they truly reflect the overall reliability of the brands. Additionally, while Tesla's used vehicles may have issues, Consumer Reports noted that the automaker has made significant improvements in its newer models, placing them in the top 10 for predicted reliability among new cars.

What's Next for Tesla and Consumers

As the automotive market continues to evolve, the implications of these reliability rankings may influence consumer purchasing decisions. Potential buyers of used Teslas may weigh the reported issues against the brand's advancements in newer models. Meanwhile, Tesla may need to address the reliability concerns highlighted in the survey to maintain its competitive edge in the electric vehicle market.