Story perspectives

Two Ambulance Workers Arrested for Altering Patient Records

12/12/2025

Summary

Story summary

Two ambulance workers in Wiltshire, UK, were arrested in connection with the deaths of six adults amid allegations they altered patient care records.
Wiltshire Police began the investigation in 2023 after an internal audit by South West Ambulance Service NHS Trust (SWAST) raised concerns about the electronic patient care record system (ePCR) and alleged that vital readings were changed to make patients appear less ill and avoid hospital transport.
Since January 2025, SWAST has completed 12,453 audits, with 719 deemed non-compliant.
Two additional paramedics were suspended after another failed ePCR audit unrelated to the police investigation.

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Story summary

Two ambulance workers in Wiltshire, UK, were arrested in connection with the deaths of six adults amid allegations they altered patient care records.
Wiltshire Police began the investigation in 2023 after an internal audit by South West Ambulance Service NHS Trust (SWAST) raised concerns about the electronic patient care record system (ePCR) and alleged that vital readings were changed to make patients appear less ill and avoid hospital transport.
Since January 2025, SWAST has completed 12,453 audits, with 719 deemed non-compliant.
Two additional paramedics were suspended after another failed ePCR audit unrelated to the police investigation.