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Full Breakdown

Investigation Concludes in Death of Kevin Rodriguez Zavala at Universal's Epic Universe

12/12/2025, 9:51:28 PM

Overview of the Incident

The Orange County Sheriff's Office has closed its investigation into the death of 32-year-old Kevin Rodriguez Zavala, who died after riding the Stardust Racers roller coaster at Universal's Epic Universe on September 17, 2025. The investigation concluded that Zavala's death was accidental, resulting from multiple blunt impact injuries sustained during the ride, and no criminal acts were involved.

Details of the Incident

Zavala was found unresponsive shortly after the ride, with medical personnel confirming he had suffered severe facial trauma and significant blood loss. Eyewitness accounts, including statements from Zavala's girlfriend, Javiliz Cruz-Robles, indicated that a Universal employee had pushed down on Zavala's lap restraint multiple times before the ride began. Cruz-Robles reported that during the ride, Zavala hit his head on the seat multiple times, and she attempted to hold him back but was unable to do so. She was reportedly crying for help, but her pleas went unheard until the ride neared its conclusion.

The final report from the sheriff's office detailed that Zavala was secured in the ride vehicle, and an Epic Universe employee stated that all safety procedures were followed. The ride was temporarily closed for investigation but reopened 17 days later after confirming that it functioned correctly throughout the incident.

Official Statements & Responses

The Orange County Sheriff's Office stated, "The case was deemed an accidental death and was closed accordingly," emphasizing that no criminal acts occurred. Universal Orlando expressed condolences and confirmed their cooperation with the investigation, stating, "We are devastated by this event and extend our sincerest sympathies to the guest's loved ones."

Zavala's family, represented by civil rights attorney Ben Crump, has indicated that they are conducting their own investigation into the incident. Crump stated that they seek "full transparency" regarding the circumstances surrounding Zavala's death.

Criticism & Opposition

Despite the sheriff's findings, Zavala's family has raised concerns about the safety protocols at the theme park. They argue that while the ride may not have malfunctioned, there could still be underlying safety issues that need to be addressed. Crump has highlighted the importance of ensuring that all guests, particularly those with disabilities, are adequately protected during amusement park rides.

What's Next

As of now, no legal action has been taken by Zavala's family against Universal Orlando. However, they have retained legal counsel to explore potential avenues for accountability and to ensure that safety measures are improved to prevent similar incidents in the future. The family continues to seek answers and has requested access to video footage from the ride to better understand the events that transpired.

Conclusion

The tragic death of Kevin Rodriguez Zavala has raised significant questions about safety protocols at amusement parks, particularly for guests with disabilities. While the investigation has concluded with no criminal findings, the family's pursuit of transparency and accountability highlights the ongoing need for vigilance in ensuring the safety of all park visitors.