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Chef Rescues Loyal Customer, Restores Routine at Shrimp Basket

12/13/2025

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Summary

Story summary

In Pensacola, Florida, 78-year-old Charlie Hicks has been a Shrimp Basket customer for a decade, ordering the same meal twice daily.
When Hicks missed days, chef Donell Stallworth found him in distress at his apartment and arranged medical help.
Staff relocated Hicks to a nearby apartment and provided ongoing support.
Three months later, Hicks returned to the Shrimp Basket and resumed his routine.

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Story summary

In Pensacola, Florida, 78-year-old Charlie Hicks has been a Shrimp Basket customer for a decade, ordering the same meal twice daily.
When Hicks missed days, chef Donell Stallworth found him in distress at his apartment and arranged medical help.
Staff relocated Hicks to a nearby apartment and provided ongoing support.
Three months later, Hicks returned to the Shrimp Basket and resumed his routine.