Story perspectives

New Mental Health Crisis Vehicle Launched in East England

12/14/2025

Summary

Story summary

The East of England Ambulance Service launched a dedicated mental health crisis vehicle, staffed by a paramedic and a specialist mental health nurse from Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
It operates daily from midday to midnight, responding to 999 mental health calls.
Carolyne Coenen of CPFT says treating people in their environment rather than A&E reduces overwhelm.
The initiative will be reviewed after three months to assess effectiveness.

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Story summary

The East of England Ambulance Service launched a dedicated mental health crisis vehicle, staffed by a paramedic and a specialist mental health nurse from Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
It operates daily from midday to midnight, responding to 999 mental health calls.
Carolyne Coenen of CPFT says treating people in their environment rather than A&E reduces overwhelm.
The initiative will be reviewed after three months to assess effectiveness.