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Amazon Apologizes for Child's Accidental Adult Film Rental

12/15/2025

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Summary

Story summary

Amazon, the online retailer, apologized after a licensing error caused a child who rented Diary of a Wimpy Kid to receive a 15-rated film, Love & Other Drugs.
The error occurred due to a coding issue in the licensing system.
Ofcom, the media regulator, found Amazon in breach of its rules after the parent reported the incident.
Amazon has corrected the problem and expressed regret.

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Story summary

Amazon, the online retailer, apologized after a licensing error caused a child who rented Diary of a Wimpy Kid to receive a 15-rated film, Love & Other Drugs.
The error occurred due to a coding issue in the licensing system.
Ofcom, the media regulator, found Amazon in breach of its rules after the parent reported the incident.
Amazon has corrected the problem and expressed regret.