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Full Breakdown

Cell Phone and Internet Outage in Horseshoe Bend, Idaho

12/17/2025, 11:39:07 AM

Overview of the Outage

On December 16, 2023, residents of Horseshoe Bend, Idaho, experienced a significant outage affecting both cell phone service and internet connectivity. The Boise County Sheriff's Office (BCSO) reported that all cellphone towers and providers in the area were down, leading to a complete disruption of communication services. The outage was first noted by Verizon around 9 a.m. and is expected to last until approximately 3 a.m. on December 17.

Impact on Communication

The BCSO has advised the public to prepare for "limited to no communication" during this outage. This disruption means that calls, texts, and data services are not functioning, which could pose challenges for residents needing to contact emergency services. However, the sheriff's office noted that Starlink services remain operational, providing an alternative for internet access.

Emergency Communication Options

In light of the outage, Sheriff Scott Turner emphasized the importance of alternative communication methods. He informed the public that individuals with cell phones equipped with satellite texting capabilities can send a text to 911 for emergency assistance. This feature is available on iPhone models 14 and newer, as well as Android devices running Android 14 or later.

Official Statements & Responses

The BCSO has been actively communicating updates regarding the outage through social media, urging residents to seek alternative communication methods until services are restored. They have also provided guidance on how to utilize satellite texting for emergencies, ensuring that residents remain informed about their options.

Criticism & Opposition

While the BCSO has provided essential information, some residents have expressed frustration over the lack of immediate clarity regarding the cause of the outage. The absence of detailed information about the situation has led to concerns about preparedness for future incidents.

Conflicting Reports & Gaps

As of now, the specific cause of the outage remains unknown, and there are no reports detailing whether the issue is localized to Horseshoe Bend or if it extends to surrounding areas. Further information is needed to understand the full scope of the outage and its implications for local infrastructure.

What's Next

Residents are advised to stay updated through official channels as the situation develops. The BCSO is expected to provide further information regarding the restoration of services and any ongoing investigations into the cause of the outage.