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FTC Secures $9.6 Million Refunds for CarShield Customers

12/19/2025

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Summary

Story summary

The Federal Trade Commission (FTC) announced refunds totaling more than $9.6 million for over 168,000 consumers due to CarShield's false advertising.
The settlement, reached in July 2024, follows complaints that CarShield misled consumers about vehicle service contracts.
Many customers paid $120 monthly but found numerous repairs were not covered.
The agreement prohibits CarShield and American Auto Shield from deceptive ads and directs consumers to cash checks within 90 days.

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Story summary

The Federal Trade Commission (FTC) announced refunds totaling more than $9.6 million for over 168,000 consumers due to CarShield's false advertising.
The settlement, reached in July 2024, follows complaints that CarShield misled consumers about vehicle service contracts.
Many customers paid $120 monthly but found numerous repairs were not covered.
The agreement prohibits CarShield and American Auto Shield from deceptive ads and directs consumers to cash checks within 90 days.