Story perspectives

Toronto Councillor Proposes Refunds for Transit Delays

12/20/2025

Summary

Story summary

Toronto City Councillor Brad Bradford proposed a motion for full refunds for TTC riders experiencing delays of 15 minutes or more.
He criticized the city council’s amendment as bureaucratic.
Bradford cited nearly 25,000 transit delays this year.
Councillor Alejandra Bravo supports the idea but wants thorough evaluation before implementation.
Bradford argued that infrastructure cost estimates are not definitive and proposed starting with smaller pilot programs.

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Story summary

Toronto City Councillor Brad Bradford proposed a motion for full refunds for TTC riders experiencing delays of 15 minutes or more.
He criticized the city council’s amendment as bureaucratic.
Bradford cited nearly 25,000 transit delays this year.
Councillor Alejandra Bravo supports the idea but wants thorough evaluation before implementation.
Bradford argued that infrastructure cost estimates are not definitive and proposed starting with smaller pilot programs.