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FTC Settles with Instacart for $60 Million Over Deceptive Ads

12/22/2025

Summary

Story summary

The Federal Trade Commission (FTC) announced a $60 million settlement with Instacart to resolve deceptive advertising allegations.
The FTC alleged Instacart advertised "free delivery" while charging service fees and failing to provide full refunds under its "100% satisfaction guarantee."
The FTC also alleged Instacart failed to disclose key terms of its Instacart+ subscription.
Instacart denies wrongdoing and agrees to halt the misleading practices while clarifying Instacart+ subscription terms.

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Story summary

The Federal Trade Commission (FTC) announced a $60 million settlement with Instacart to resolve deceptive advertising allegations.
The FTC alleged Instacart advertised "free delivery" while charging service fees and failing to provide full refunds under its "100% satisfaction guarantee."
The FTC also alleged Instacart failed to disclose key terms of its Instacart+ subscription.
Instacart denies wrongdoing and agrees to halt the misleading practices while clarifying Instacart+ subscription terms.