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Great Western Railway Faces Overcrowding Amid Train Issues

12/23/2025

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Summary

Story summary

Roy Azoulay reported overcrowding on Great Western Railway (GWR) services from Oxford to London due to smaller replacement trains.
Trains intended to have nine carriages often arrive at half-capacity, forcing passengers to wait.
GWR attributed the problem to diesel engine issues affecting 2.5% of its trains and is working with Hitachi to resolve.
GWR states that passengers who reserved seats but could not board overcrowded trains can claim compensation.

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Story summary

Roy Azoulay reported overcrowding on Great Western Railway (GWR) services from Oxford to London due to smaller replacement trains.
Trains intended to have nine carriages often arrive at half-capacity, forcing passengers to wait.
GWR attributed the problem to diesel engine issues affecting 2.5% of its trains and is working with Hitachi to resolve.
GWR states that passengers who reserved seats but could not board overcrowded trains can claim compensation.