Story perspectives

300 Families Struggle with Faulty Government-Installed Insulation

12/23/2025

Summary

Story summary

More than 300 UK families have reported problems with insulation installed under government schemes.
The Wadley family faces black mould in their home, with Elliott, who has asthma, unable to enter since April.
A National Audit Office report found that 29% of wall insulation under the ECO4 scheme was poorly installed.
Scott Proudman faces a £20,000 bill to replace faulty insulation, highlighting accountability gaps from installers and the government.

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Story summary

More than 300 UK families have reported problems with insulation installed under government schemes.
The Wadley family faces black mould in their home, with Elliott, who has asthma, unable to enter since April.
A National Audit Office report found that 29% of wall insulation under the ECO4 scheme was poorly installed.
Scott Proudman faces a £20,000 bill to replace faulty insulation, highlighting accountability gaps from installers and the government.