1 of 1
Story summary
- In 2026, Europe will introduce AI shopping agents that handle orders and payments.
- Pascal Beij of Unzer predicts pilot programs will launch in 2025.
- Sixty percent of consumers are open to AI assistance, but only nine percent trust AI to manage purchases.
- Visa executive Czekalla emphasizes security measures to prevent fraud.
- Analysts project AI agents could capture 20-30% of retail within three to five years, with consumers retaining final approval.
