Story perspectives

Pothole Claims Surge 91% Amid £7.3 Billion Road Investment

12/29/2025

Summary

Story summary

Pothole compensation claims in Britain rose 91% to 53,015 in 2024 from 27,731 in 2021, according to the Royal Automobile Club (RAC).
Only 26% of claims were paid, averaging £390 per claim, far below the estimated £590 repair cost.
The Department for Transport (DfT) announced a £7.3 billion investment over four years to improve road conditions.
Some councils reported a decline in compensation requests, while the RAC noted many councils reject over 90% of claims across England, Scotland, and Wales.

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Story summary

Pothole compensation claims in Britain rose 91% to 53,015 in 2024 from 27,731 in 2021, according to the Royal Automobile Club (RAC).
Only 26% of claims were paid, averaging £390 per claim, far below the estimated £590 repair cost.
The Department for Transport (DfT) announced a £7.3 billion investment over four years to improve road conditions.
Some councils reported a decline in compensation requests, while the RAC noted many councils reject over 90% of claims across England, Scotland, and Wales.