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Story summary
- A Washington Post report states the Social Security Administration is "in turmoil" during the second term of U.S. President Donald Trump after staff cuts that eliminated about 7,000 positions.
- The agency faces a backlog of over 6 million cases and 12 million pending transactions.
- Employees report increased stress and inadequate training, leading to poorer customer service.
- Democratic leaders say they will hold President Donald Trump and his administration accountable.
