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Story summary
- Confused.com, the UK price-comparison site, reports that 47% of Brits have regifted unwanted items.
- It also reports that 31% exchanged them and 19% returned them.
- Clothing accounts for 49% of regifted or returned items.
- The Consumer Rights Act 2015 allows returns, but retailers retain discretion over policies and often require proof of purchase.
- Reasons for returning gifts include disliking the item (47%), wrong size (45%), or already owning it (39%).
