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AI Surveillance in Stores Sparks Civil Liberties Concerns

1/5/2026

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Story summary
  • Some retailers and independent stores are using AI body scans, CCTV, and facial recognition to combat shoplifting.
  • Civil liberty advocates warn this technology could place individuals on secret watchlists and blacklist them from stores.
  • The government says commercial facial recognition is legal but must follow strict data protection laws and be used transparently.
  • The BBC's Jim Connolly will demonstrate the technology at an independent post office.