Story perspectives

NinjaOne Hits $500M Revenue, Boosts Customer Satisfaction to 98%

1/6/2026

Summary

Story summary

NinjaOne surpassed $500 million in annual recurring revenue, up nearly 70% year over year.
The customer base grew to 35,000, up more than 60%.
NinjaOne President Chris Matarese attributed growth to investment in customer support and noted a 98% satisfaction score.
Founded in 2013, NinjaOne provides a unified IT management platform with patch management, backups, and endpoint security; NinjaOne co-founder Sal Sferlazza says its architecture enables faster development of software.

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Story summary

NinjaOne surpassed $500 million in annual recurring revenue, up nearly 70% year over year.
The customer base grew to 35,000, up more than 60%.
NinjaOne President Chris Matarese attributed growth to investment in customer support and noted a 98% satisfaction score.
Founded in 2013, NinjaOne provides a unified IT management platform with patch management, backups, and endpoint security; NinjaOne co-founder Sal Sferlazza says its architecture enables faster development of software.