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AI Revolution: McKinsey's Workforce Transformation at CES 2026

1/9/2026

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Summary

Story summary

At CES 2026, Bob Sternfels, McKinsey's global managing partner, described how artificial intelligence (AI) is reshaping McKinsey's workforce, with client-facing roles up 25% and non-client-facing roles down 25%, yielding a 10% productivity gain.
Sternfels said young professionals must develop leadership, judgment, and creativity that AI cannot replicate.
He said traditional educational paths are less relevant in the AI era, with firms prioritizing capability over credentials.

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Story summary

At CES 2026, Bob Sternfels, McKinsey's global managing partner, described how artificial intelligence (AI) is reshaping McKinsey's workforce, with client-facing roles up 25% and non-client-facing roles down 25%, yielding a 10% productivity gain.
Sternfels said young professionals must develop leadership, judgment, and creativity that AI cannot replicate.
He said traditional educational paths are less relevant in the AI era, with firms prioritizing capability over credentials.