Story perspectives
Google Launches Universal Commerce Protocol to Revolutionize Retail
1/11/2026
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Story summary
- Google unveiled the Universal Commerce Protocol at the National Retail Federation conference.
- Google aims to streamline AI agent-based shopping and product discovery.
- Google developed UCP with Shopify and Walmart to manage customer interactions.
- Google plans to integrate UCP with its AI tools for direct checkouts from U.S. retailers.
- Merchants can use AI-powered Business Agents on their websites for customer inquiries.
