Full Breakdown
Macy's Announces Closure of 14 Stores as Part of "Bold New Chapter" Strategy
1/12/2026, 12:08:00 PM
Overview of Store Closures
Macy’s Inc. has confirmed the closure of 14 stores across 12 states as part of its ongoing "Bold New Chapter" initiative, which aims to close approximately 150 underperforming locations by the end of 2026. The closures are set to take place after clearance sales begin in mid-January 2026 and last for about 10 weeks. The affected states include California, Georgia, Maryland, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Texas, and Washington.
List of Closing Locations
The specific stores slated for closure are:
- California: Grossmont Center (La Mesa), West Valley Mall (Tracy)
- Georgia: Northlake Mall (Atlanta)
- Maryland: Marley Station (Glen Burnie)
- Michigan: Rivertown Crossings (Grandville)
- Minnesota: Crossroads Center (Saint Cloud)
- New Hampshire: Mall at Fox Run (Newington)
- New Jersey: Livingston Mall (Livingston), Interstate Shopping Center (Ramsey)
- New York: Boulevard Mall (Amherst)
- North Carolina: Triangle Town Center (Raleigh)
- Pennsylvania: Galleria at Pittsburgh Mills (Tarentum)
- Texas: La Palmera (Corpus Christi)
- Washington: Budget House Clearance (Tukwila)
Strategic Context
The closures are part of a broader strategy initiated in February 2024, which focuses on reallocating resources to enhance the performance of remaining stores. Macy's CEO Tony Spring emphasized that the decision to close stores is not made lightly, stating, “In executing our strategy, we continue to review our portfolio and make careful decisions about where and how we invest, including closing underproductive stores and streamlining operations.” This initiative follows a previous round of closures in 2025, where 66 stores were shut down.
Official Statements & Responses
Macy's leadership has communicated directly with affected employees, offering support through transfer opportunities and severance packages. Spring noted, “We communicated directly with affected colleagues first and are providing support, including transfer opportunities where available, as well as severance and outplacement resources where applicable.” The company aims to reinvest in approximately 350 stores that will remain operational, focusing on enhancing customer service and modernizing the shopping experience.
Criticism & Opposition
While the closures are framed as necessary for long-term growth, some critics argue that the strategy may alienate loyal customers and diminish the brand's presence in key markets. Concerns have been raised about the impact on local economies and employment, particularly in communities losing their Macy's locations.
What's Next
As Macy's continues to implement its "Bold New Chapter" strategy, the company plans to invest in upgrading existing stores and expanding its luxury brands, Bloomingdale’s and Bluemercury. The focus remains on improving customer experiences and operational efficiency, with the goal of achieving sustainable, profitable growth.
Verbatim Quotes
- “In executing our strategy, we continue to review our portfolio and make careful decisions about where and how we invest, including closing underproductive stores and streamlining operations.” — Tony Spring, CEO of Macy’s Inc.
- “These decisions are not made lightly.” — Tony Spring, CEO of Macy’s Inc.
- “We communicated directly with affected colleagues first and are providing support, including transfer opportunities where available, as well as severance and outplacement resources where applicable.” — Tony Spring, CEO of Macy’s Inc.
