Story perspectives

Councils Mislead Carers on Tax Discounts, Costing Hundreds

1/12/2026

Summary

Story summary

MoneySavingExpert.com (MSE) found that at least 69 councils in England and Wales provide misleading eligibility criteria for council tax discounts for unpaid carers.
The misguidance could cost unpaid carers hundreds of pounds annually.
Martin Lewis, founder of MoneySavingExpert, urged carers to double-check eligibility and noted unpaid carers contribute to the economy.
Helen Walker of Carers UK said accurate information is urgent, as incorrect guidance can prevent carers from receiving essential support.

History

Historical Context

The Local Government Finance Act of 1993 reformed council tax in England, allowing councils to set their own rates and significantly impacting local funding. This change followed a history of local government restructuring since the 1972 Local Government Act, which aimed to modernize administrative functions. Today, misleading eligibility criteria for council tax discounts continue to affect unpaid carers, who contribute approximately £132 billion annually to the economy.

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Story summary

MoneySavingExpert.com (MSE) found that at least 69 councils in England and Wales provide misleading eligibility criteria for council tax discounts for unpaid carers.
The misguidance could cost unpaid carers hundreds of pounds annually.
Martin Lewis, founder of MoneySavingExpert, urged carers to double-check eligibility and noted unpaid carers contribute to the economy.
Helen Walker of Carers UK said accurate information is urgent, as incorrect guidance can prevent carers from receiving essential support.

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