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Salesforce Unveils AI-Driven Slack Amid Stock Decline

1/13/2026

Summary

Story summary

On October 14, 2025, at Dreamforce, Salesforce CEO Marc Benioff announced Slack would gain generative AI for Business+ and Enterprise+.
Slackbot will use Anthropic's Claude model and access data from services to understand conversations.
Despite the AI boom, Salesforce stock has fallen 18% over the past year.
Parker Harris said large language models are not disrupting cloud software and noted AI limitations.
Salesforce acquired Slack for $27.1 billion in 2021.

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Story summary

On October 14, 2025, at Dreamforce, Salesforce CEO Marc Benioff announced Slack would gain generative AI for Business+ and Enterprise+.
Slackbot will use Anthropic's Claude model and access data from services to understand conversations.
Despite the AI boom, Salesforce stock has fallen 18% over the past year.
Parker Harris said large language models are not disrupting cloud software and noted AI limitations.
Salesforce acquired Slack for $27.1 billion in 2021.